Customer Support

For any inquiry or issue with your order or product, we strongly encourage you to email us at:

📧 Support@mirai-skin.com

Our team will be happy to assist you as quickly as possible.

Shipping Policy

At Mirai Skin, we are committed to delivering high-quality skincare products directly to your doorstep.

Shipping Times & Costs:

• Standard Shipping: Orders are shipped directly from South Korea and typically arrive within up to 10 business days.

• Express Shipping: Available for faster delivery, with orders arriving within 3 business days.

Please note:

• Business days do not include weekends or public holidays.

• Shipping times may vary based on your location and any unforeseen customs delays.

Returns Policy

We want you to feel confident in your purchase, but if you need to return an item, please review our policy:

• Returns are accepted within 7 days of delivery.

• Only unopened and unused products are eligible for a return.

• No exchanges are available for any products.

• Customers are responsible for return shipping costs unless the item was received damaged or defective.

To initiate a return, please contact our customer service team with your order details.