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Support@mirai-skin.com
What is Mirai Skin?
What is Mirai Skin?
Mirai Skin is a curated online destination for the best in Korean skincare. We believe that skincare should be personal, enjoyable, and effective — not overwhelming. Our mission is to make K-beauty accessible to everyone by offering high-quality products, honest guidance, and a supportive skincare community. Whether you’re just starting your routine or you’re a seasoned skincare lover, we’re here to help you glow with confidence.
Where does Mirai Skin ship from?
Where does Mirai Skin ship from?
Mirai Skin ships from our fulfillment centers located in Europe and Asia. We source all products directly from authorized distributors and trusted suppliers in South Korea to ensure authenticity and freshness. Depending on your location, your order may be shipped from the nearest available warehouse to ensure the fastest delivery possible.
Do you ship internationally?
Do you ship internationally?
Yes, we ship worldwide. All orders are processed within 3 to 5 business days. After processing, delivery usually takes 6 to 12 business days, depending on your location. You’ll receive a tracking number once your package ships.
Are your products authentic?
Are your products authentic?
Absolutely. We source all our products directly from official Korean distributors and brand partners. That means everything you buy from Mirai Skin is 100% authentic, unopened, and handled with care. We never deal with grey-market items or expired stock — your skin deserves the real deal.
Can I return or exchange a product?
Can I return or exchange a product?
We accept returns within 180 days of receiving your order, as long as the product is unopened, unused, and in its original packaging. We do not offer exchanges. If you want a different product, you can return the original item for a refund and place a new order separately. To begin a return, contact our team at support@mirai-skin.com
Do you offer discounts or promotions?
Do you offer discounts or promotions?
Yes. We run special sales throughout the year and offer exclusive discounts to our newsletter subscribers and Instagram followers. Sign up or follow us to stay in the loop.
Are your products safe for sensitive skin?
Are your products safe for sensitive skin?
We offer many formulas that are suitable for sensitive skin. Look for products labeled gentle, fragrance-free, or hypoallergenic. If you have any specific concerns, contact us and we’ll help guide you.
Can I cancel or change my order?
Can I cancel or change my order?
If your order hasn’t been processed yet, we can cancel it or make changes. Please contact us as soon as possible at support@mirai-skin.com. Once an order has shipped, it cannot be changed or canceled.
Will I be charged customs or import taxes?
Will I be charged customs or import taxes?
Depending on your location, your package may be subject to customs fees or import duties once it arrives in your country. These charges are not included in the product or shipping cost and are the customer’s responsibility. We recommend checking with your local customs office for more details.
What is the best toner for dry skin?
What is the best toner for dry skin?
The best toner for dry skin is one that deeply hydrates and strengthens the skin’s moisture barrier. At Mirai Skin, we recommend choosing Korean toners enriched with hyaluronic acid, ceramides, and soothing plant extracts. Great options include the I’m From Rice Toner, which provides intense hydration and glow, and the Beauty of Joseon Ginseng Essence Water, which nourishes and revitalizes dry skin. These toners help prepare your skin for the next steps in your skincare routine while keeping it soft, plump, and radiant.
Which Korean sunscreen is best for oily skin?
Which Korean sunscreen is best for oily skin?
The best Korean sunscreen for oily skin is one that offers strong UV protection while providing a lightweight, non-greasy finish. At Mirai Skin, we recommend sunscreens that absorb quickly and help control excess sebum throughout the day. Top picks include the Beauty of Joseon Relief Sun: Rice + Probiotics SPF50+ PA++++, known for its hydrating yet matte finish, and the Anua Airy Sun Cream SPF50+ PA++++, which delivers excellent sun protection without clogging pores or feeling heavy. These formulas are perfect for keeping oily skin protected and comfortable all day long.
What are the best serums for brightening?
What are the best serums for brightening?
Brightening serums target uneven skin tone, dullness, and hyperpigmentation to reveal a more radiant complexion. The most effective brightening serums typically include ingredients like vitamin C, niacinamide, and plant-based antioxidants. At Mirai Skin, we recommend the Beauty of Joseon Glow Serum: Propolis + Niacinamide, which enhances glow and helps even out skin tone, and the I’m From Vitamin Tree Water-Gel, which refreshes the skin and improves overall radiance. Incorporating a brightening serum into your skincare routine can help you achieve a luminous, healthy-looking glow over time.
What is the best essence for sensitive skin?
What is the best essence for sensitive skin?
Sensitive skin benefits from essences that are lightweight, soothing, and free of common irritants such as artificial fragrance or alcohol. Look for essences enriched with calming botanical extracts and ingredients that help strengthen the skin barrier. At Mirai Skin, we recommend the Beauty of Joseon Ginseng Essence Water, which provides gentle hydration while helping to calm and fortify sensitive skin. Using a soothing essence helps prepare the skin to absorb serums and moisturizers more effectively, while reducing the likelihood of irritation.
What are the best creams for irritated skin?
What are the best creams for irritated skin?
When dealing with irritated skin, it is important to choose creams that help calm inflammation, support skin barrier repair, and deliver lasting hydration. Korean skincare offers excellent options enriched with ceramides, panthenol, and botanical extracts. At Mirai Skin, top choices include the Dr. Jart+ Ceramidin Skin Barrier Moisturizing Cream, which strengthens the skin barrier and reduces dryness and irritation, and the I’m From Mugwort Cream, which is packed with soothing mugwort extract to calm redness and sensitivity. Consistent use of barrier-repair creams can help restore comfort and resilience to irritated skin.
How do you choose the brands and products on Mirai Skin?
How do you choose the brands and products on Mirai Skin?
We carefully curate every brand on Mirai Skin based on ingredient transparency, proven clinical results, and authentic Korean formulations. Each product is tested and reviewed by our expert team to ensure it meets the highest standards of safety, performance, and skin compatibility.
What makes Mirai Skin different from other K-beauty stores?
What makes Mirai Skin different from other K-beauty stores?
We go beyond just selling skincare. At Mirai Skin, our content is crafted by skincare professionals who explain not just how to use products — but why they work. Every blog, routine, and product page is designed to educate and empower you with real knowledge.
Are the products backed by dermatologists or skincare professionals?
Are the products backed by dermatologists or skincare professionals?
Yes — we work closely with certified Korean skincare specialists, estheticians, and formulators to vet each product. We also regularly update our product recommendations based on the latest research and real-world results from our community.
I’m new to K-beauty. Can you help me build a routine?
I’m new to K-beauty. Can you help me build a routine?
Absolutely. Our website features a Routine Builder quiz powered by our in-house knowledge base. It suggests tailored skincare routines based on your skin type, concerns, lifestyle, and experience level — all using dermatologist-approved Korean products.
Do you review and test products before adding them?
Do you review and test products before adding them?
Yes. Every product featured on Mirai Skin is tested either in-house or reviewed in-depth based on consumer feedback, clinical data, and ingredient breakdowns. We never add products just because they’re trendy — only those that pass our rigorous standards.
How do you choose between similar products with the same ingredients?
How do you choose between similar products with the same ingredients?
Even when two products share key ingredients like niacinamide or centella, their formulations, concentrations, and supporting ingredients make a big difference. At Mirai Skin, we break down the entire formula to help you choose based on your skin type, tolerance level, and goals — whether you need a lightweight texture, stronger actives, or a calming base.
Are your product descriptions written by real skincare experts?
Are your product descriptions written by real skincare experts?
Yes. All of our product descriptions and blog content are created by trained beauty writers and reviewed by professionals who understand K-beauty science, ingredient synergies, and how products behave on real skin — not just marketing fluff.