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Frequently Asked Questions
Below FAQ are some common concerns of our clients before purchasing the theme, if you have other questions,
please just send it to shopifytemplate@gmail.com
Where do you ship from?
All orders are shipped directly from South Korea to ensure the highest quality and freshness of our skincare products.
How long does shipping take?
Standard Shipping: Up to 10 business days depending on your location.
Express Shipping: Arrives within 3 business days for faster delivery.
Do you accept returns?
Yes, we accept returns within 180 days of delivery, but only for unopened and unused products. We do not offer exchanges. If you need to return an item, please contact us at Support@mirai-skin.com.
Can I cancel or modify my order after placing it?
Orders are processed quickly, so we cannot guarantee modifications or cancellations after they are placed. Please contact us at Support@mirai-skin.com as soon as possible, and we will do our best to assist you.
What payment methods do you accept?
We accept major credit cards, PayPal, and other secure payment methods at checkout. All transactions are encrypted for your security.
How can I track my order?
Once your order has shipped, you will receive an email with a tracking number. You can use this to track your package online.
Do you offer discounts or promotions?
Yes, we occasionally offer special promotions and discounts. Sign up for our newsletter to stay updated on the latest deals.
What if I receive a damaged or defective product?
If your order arrives damaged or defective, please email Support@mirai-skin.com with your order number and photos of the product, and we will assist you with a resolution.
How do I contact customer support?
For any questions, concerns, or support requests, please email us at Support@mirai-skin.com. Our team is happy to help!
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